Part-Time Victim Assistance Coordinator

Minimum Salary: $20.83/hour

SUMMARY: The purpose of this position is to provide a high level of support to the office in Victim Assistance. This is accomplished by working and corresponding with victims and their families and collaborating with local multi-disciplinary team members.


Communicate and provide assistance to victims of child abuse, robbery, assault and sexual assault with regard to ongoing cases, including interview and court accompaniment.

Send victim letters.

Notify victims and explain to them Victim’s Rights under the Texas Code of Criminal


Provide follow-up with victims to ensure open communication and facilitate understanding throughout the criminal justice process.

Notify victims when defendant is up for parole based on TDCJ parole notifications received on upcoming and/or paroled defendants.

Contact victims within 24 hours of receiving case referral from law enforcement.

Prepare quarterly report on crime victims for the State.

Complete victim/witness reimbursement paperwork for the State when traveling out of county; making reservations for lodging; and presenting for Judge’s signature.

Coordinate travel arrangements for witnesses.

Perform other duties as assigned.


This position has no supervisory or budget responsibilities.


Knowledge of legal terminology and criminal justice system practice and procedures.

Ability to utilize effective organizational time management skills.

Knowledge of correct English usage, spelling, grammar, and punctuation

Ability to multi-task and work well under pressure and short deadlines.

Detail oriented.

Effective interpersonal communication skills.

Ability to provide support and encouragement to victims in highly traumatic and/or stressful

situations is crucial.

Ability to maintain professional boundaries and confidentiality when interacting with victims

of crime.


Minimum two (2) years’ experience as a Victim Assistance Coordinator or equivalent responsibilities preferred.

Experience with survivors of child abuse and/or training in the dynamics of child abuse preferred.

Working knowledge of Microsoft Office, data entry/spreadsheets, and type a minimum of 50 wpm.

High School diploma or equivalent.


Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, walking, sitting, carrying, climbing, hearing, talking and vision are constantly required. Frequently, reaching, handling, and bending are required. Occasionally, standing, lifting, kneeling, pushing/pulling and crouching are required.


Must successfully complete a pre-employment drug screen.

Must successfully complete a background investigation.


Applications are available on the Rockwall County website at or at the Rockwall County Human Resources Department (915 Whitmore Dr. Suite D) located on the east side of the building.

Return applications by the closing date either in person to Human Resources (915 Whitmore Dr. Suite D) or mail to: Rockwall County Human Resources, 915 Whitmore Dr. Suite D, Rockwall, TX 75087. Completed applications may also be emailed to [email protected] with the subject listed as “Application for Employment”.

*Job offers are contingent upon successful completion of pre-employment drug testing and background investigation.

Posted: Wednesday, April 24, 2019
Closing Date: Thursday, May 2, 2019 by 5:00 pm