Hearings Officer I

Agency: Texas Workforce Commission

Job Position ID: 8732977

Salary: $3,696.35 per month

Job Description:

The Texas Workforce Commission (TWC) is seeking a Hearings Officer I to join the Appeals department team, located in Grand Prairie at 2102 W Main St.

Appellate Services allows claimants and employers to appeal adverse decisions on their benefits claims or the charges of benefits to an employer’s account in a fair and impartial manner as mandated by the state legislature.

The Hearings Officer I performs routine (journey-level) consultative and technical work in the implementation of the appeals process in the Unemployment Insurance Program. Provides consultative and technical services while conducting formal hearings on appeals involving claims for unemployment insurance, and preparing hearings decisions. May train others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

The ideal candidate will possess the skills and abilities for work involving high degree of production under strict deadlines, extensive contact with the public and high level of stress.


Performs routine consultative and technical work in the implementation of the appeals process in the Unemployment insurance (UI) program.

Conducts telephone hearings on entitlement to UI Benefits in accordance with Federal and Texas Law and procedures.

Researches laws, regulations, policies, and precedent decisions to prepare for appeal hearings.

Confers with agency personnel to obtain additional information bearing on appeals and to clarify future implications of decisions.

Questions witnesses and rule on exceptions, motions, and admissibility of evidence.

Adjudicates benefit eligibility issues raised in appeals filed by claimants or employers.

May render decisions affirming, modifying, or reversing previous rulings based on testimony, claims records, applicable provisions of laws, and established precedents.

Performs related work as assigned.


Skill in operating computers and applicable software for program goals

Admission to the State Bar of Texas or licensed to practice law in the United States


Hearings Officer I

Graduation from an accredited law school approved by the American Bar Association.

Graduation from an accredited law school approved by the American Bar Association will still be required if substituting experience for education.

Two years of full-time experience as a hearings officer conducting Unemployment Insurance benefits entitlement hearings in Texas or another state will satisfy the minimum qualifications.

The salary for this position is $3,696.35 per month. TWC offers a competitive salary and State of Texas benefits package that includes everything from health insurance to a retirement plan and a variety of leave types. Learn about TWC jobs and benefits at www.texasworkforce.org/twcjobs.

Duty requires up to 5% travel for in-person hearings involved and ability to lift 15 pounds.


Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Legal.pdf


To be considered, please complete a State of Texas Application for Employment and submit only ONE of following ways: apply online at www.workintexas.com by choosing the option: “I’m interested in this job” and clicking save (Preferred Method); or fax a completed State of Texas Application to 512-463-2832; or mail a completed application to Texas Workforce Commission, Human Resources Department, Room 230, 101 East 15th Street, Austin, Texas 78778-0001.