Senior Legal Assistant – Team Lead

TEXAS DEPARTMENT OF LICENSING & REGULATION
920 Colorado, 7th Floor
Austin, Texas 78701
(512) 463-7184

Fax (512) 475-3377
[email protected]

Posting No: 1114-20
Group: B23
Position: 504,505
Job Description: Senior Legal Assistant – Team Lead
Legal Assistant V (2 OPENINGS) Enforcement/Prosecution
$65,142 – $72,156 annually

$5,428.50- $6,013 monthly
Opening Date: 11/14/19
Closing Date: 5 P.M. on 12/11/19

The Legal Assistant Supervisor, is selected by and responsible to the Legal Assistant Manager and performs highly advanced legal assistant and supervisory work. Work involves coordinating daily operations and activities of assigned section staff in the Prosecution Legal Assistants Section. Responsibilities include supervising, assigning and reviewing the work of legal assistants; providing training, mentoring and guidance on an on-going basis; answering questions regarding Enforcement Division policies and procedures; providing input on planning; developing procedures and priorities; and preparing statistical and other special reports. Work is performed under minimal supervision of the Legal Assistant Manager with extensive latitude for the use of initiative and independent judgment.

The position is located at the North Campus 1106 Clayton Lane Austin, TX 78723

Essential Duties

➢Works under the direction of the Legal Assistant Manager and in close cooperation with colleagues in the Prosecution section to ensure that the Prosecution Legal Assistants section staff workload is managed effectively, and that joint assignments and projects are completed in a timely and beneficial manner. Collaborates with Department staff to promote positive working relationships and develop open lines of communication.
➢Develops performance standards and position descriptions; develops, consults on, and recommends section personnel actions; drafts and delivers performance evaluations with oversight and approval of Director; and recommends, drafts, delivers and administers corrective feedback and formal personnel actions.
➢Provides mentoring and guidance to legal assistants to promote consistency in the application of laws and rules, and to assist in keeping them informed of policies and priorities established by the Legal Assistant Manager, Chief Prosecutor, the Director of Enforcement, and the Executive Office.
➢Monitors the legal assistants and administrative assistant’s workload to ensure cases are distributed evenly and completed in a timely manner.
➢Reviews work completed by legal assistants and administrative assistants and provides guidance or corrective action where appropriate to ensure the highest quality of work.
➢Develops, coordinates and delivers training as needed, or makes arrangements for training to be obtained from other sources for legal assistants and administrative assistants, with oversight and approval by the Legal Assistant Manager.
➢Provides technical guidance and training to the Prosecution Section on all computer programs used in the Enforcement Division.
➢Monitors Legal Assistant’s workloads to ensure that cases are resolved in a timely fashion. Assists the Legal Assistant Manager with compiling and analyzing statistics related to productivity in the Prosecution section, and with establishing targets for measuring success.
➢Monitors and evaluates the performance of legal assistants and administrative assistants in the Prosecution section; drafts and delivers annual performance appraisals.
➢Ensures legal assistants’ and administrative assistants’ compliance with the Department’s personnel policies. Monitors and approves the legal assistants’ and administrative assistants’ work schedules, attendance and use of leave; compliance with telecommuting requirements; completion of required trainings; and other matters as assigned.
➢Assists the Legal Assistant Manager in the hiring of legal assistants for the Prosecution section, which includes screening applications, conducting interviews, evaluating interview results, and checking references.
➢Monitors procedures, policies and priorities for the Prosecution section. Participates in maintaining and revising the Complaint Resolution Procedures Manual, the Enforcement Plan and the Criminal Conviction Guidelines.
➢Coordinates, tracks and ensures open records request responses to the General Counsel’s Office are completed in a timely manner.
➢Assists the Legal Assistant Manager in evaluating systems and processes affecting legal assistants and administrative assistants, identifies areas of needed change and makes recommendations to improve operational effectiveness for the Prosecution Legal Assistants Section and for the division as a whole.
➢Researches and interprets statutes, rules, regulations, codes, and administrative records, and analyzes their applicability and significance in specific fact situations presented in complaints. Conducts legal research in various areas of federal and state law, including case decisions, evidentiary law, statutory law, procedural and court rules, and legislation.
➢Advises and provides guidance to legal assistants regarding statutes, rules, and enforcement policies. ➢Drafts notices of alleged violation, notices of hearing, letters of proposed license denial, motions, legal briefs, case closing letters, agreed orders, and other appropriate legal documents and correspondence related to enforcement cases.
➢Negotiates settlements of enforcement cases.
➢Conducts statistical, documentary and investigatory research for the Legal Assistant Manager. ➢Conducts internet research as needed to secure identity, location, ownership and other background information about individuals, business entities, properties, and events. Researches and responds to inquiries about Enforcement cases and Enforcement holds placed in licensing records, from both inside and outside the agency.
➢Assists the Legal Assistant Manager, Division Director and Executive Office with analysis of proposed legislation and special assignments during legislative sessions. Prepares cost estimates and bill analyses for proposed legislation during legislative sessions.
➢Completes special projects as assigned by the Legal Assistant Manager, Chief Prosecutor and Director. ➢Performs duties in accordance with the Complaint Resolution Procedures Manual, the Enforcement Plan and the Criminal Conviction Guidelines.
➢Complies with division and/or agency training requirements.
➢Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement and support to other members of the staff and team, while upholding the agency’s core values.
➢Keeps management appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the agency.
➢Adheres to all TDLR Personnel Policies and performs other duties as assigned.

Minimum Requirements

Seven (7) years’ experience performing legal assistant work in a legal office, law enforcement, or regulatory enforcement environment required. Relevant legal assistant experience may include, but is not limited to, drafting and interpreting legal documents; reviewing cases according to statute and rule requirements; investigative work utilizing the Internet and other resources; legal database management and reporting; preparing witnesses and exhibits for trial and legal research. Two (2) years’ supervisory or team leader experience required. Experience requirements may run concurrently. Knowledge of statutes or programs regulated by TDLR is preferred. Experience with TDLR Enforcement procedures and processes is preferred. Graduation from a standard senior high school or equivalent required. Graduation from an accredited four-year college or university, or certification as a legal assistant or paralegal preferred.

Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 127D- Paralegal Specialist, YN- Yeoman, 4421- Legal Services Specialist, 4422- Legal Services or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.
Additional Military Crosswalk information can be accessed at: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Legal.pdf

Remarks

The successful candidate will have: Knowledge of administrative law proceedings and concepts such as jurisdiction, notice, and due process, knowledge of the Administrative Procedures Act, the Texas Rules of Evidence and Civil Procedure, the Public Information Act, the Open Meetings Act, and the laws administered by TDLR.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problem.; in the use of computers and applicable software, including Word, Excel, PowerPoint, internet and email, and, in the use of a computer to produce complex documents. Skill in the operation of office equipment. Ability to interpret, apply, and explain, orally and in writing, statutes, rules, codes, procedures, and policies; and to perform legal research. Ability to evaluate work performed by others and provide meaningful feedback; to establish priorities, goals and objectives; and, to devise solutions to administrative problems. Ability to develop and evaluate policies and procedures; to develop and provide training; and, to monitor workloads, work processes and trends of a work unit. Ability to plan and manage multiple tasks or courses of action simultaneously and respond effectively to rapidly changing priorities in a highly visible setting. Excellent communication skills. Ability to establish and maintain effective working relationships, exhibit a leadership style that motivates others to high levels of productivity, and interact tactfully and effectively with internal and external customers. Ability to supervise the work of others.

Applications may be downloaded from TDLR’s website https://www.tdlr.texas.gov/employ.htm
Mail, e-mail or fax applications to: TDLR, Human Resources Office, P.O. Box 12157, Austin Texas 78711, Fax (512) 475-3377. E-mail [email protected] Resumes will not be accepted in lieu of State Applications. Applications not completely filled out may be rejected. Only typed applications will be considered.

This job is not covered by the Fair Labor Standards Act (FLSA).

TDLR IS AN EQUAL OPPORTUNITY EMPLOYER.

TDLR participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. TDLR provides a total compensation package that enables us to attract, motivate, and retain highly skilled and talented employees, including a merit system, full use of salary ranges, performance awards, retention and recruitment bonuses.
In compliance with the Americans with Disabilities Act (ADA), TDLR will provide reasonable accommodation during the hiring and selection process for individuals with a disability. If you need assistance completing the application, contact TDLR Human Resources at 512-463-7184. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.