Employer: Williamson County Attorney’s Office
Location: Georgetown, Texas
POSITION: Victim Assistance Coordinator
Provides assistance to victims and their families involved in adult misdemeanor and juvenile criminal cases by preparing and providing various information, access to resources, and guidance through the criminal justice system. Serves as the liaison between the Victim and Prosecutor to ensure the Victim has a point of contact that’s available to provide assistance. Provides assistance on Protective Order inquiries that are received in the County Attorney’s Office and sits in on interviews with the Prosecutor and applicants.
Provides contact to the victim’s family members to inform them of rights as victims of crime
Communicates frequently via telephone with victims following up on the status of their case and answers questions regarding the Court setting, restitution issues, crime victim’s compensation and other general questions
Performs case entry into Odyssey database for new criminal cases and protective orders
Assists victim’s families both oral and written through the judicial system by offering information regarding the legal process, providing information pertaining to the case and offering victim’s family’s proper counseling referrals; encourages victim’s families to attend all court settings and keep them apprised of case information
Processes mail packets to victim’s families providing information that a case has been filed, restitution form, victim’s impact statement for disposition purposes and crime victim compensation application for medical bills
Assists Prosecutor in preparing the victim to testify by reviewing expectations and questions that might be asked during Court and addressing any concerns
Meets with and prepares appropriate paperwork for the protective order applicant and prosecutor when the applicant is applying for a protective order
Processes and forward victim’s paperwork to appropriate agency
Processes returned mail from the victim by logging in Odyssey and filing in its respective case
Attends monthly meetings with the Children’s Advocacy Center
Communicates frequently with crime victims, families of crime victims, witnesses, attorneys, local law enforcement agencies, county personnel and the general public
Attend court two days a week at a satellite location, if needed
Performs special duties as assigned
A high school diploma or equivalent with excellent interpersonal, oral and written communication skills (“Good people skills”).
Two (2) years of work experience in social work, criminal justice or related field; or an equivalent combination of education and experience
Ability to work effectively with co-workers, employees and supervisors in a pleasant, professional manner.
Strong organizational skills and proven ability to maintain accurate and detailed records that will be audited periodically.
Able to work under pressure in a high volume office, produce accurate work and meet established deadlines.
Mature, dependable, resourceful, and able to work independently and to maintain strict confidentiality.
Maintain a satisfactory Motor Vehicle Record.
Ability to type and enter data with appropriate speed and efficiency.
Obtain a valid Texas driver’s license by date of hire.
ENVIRONMENTAL FACTORS: Mainly indoor activity. Significant contact with the public, crime victims, witnesses, persons accused/convicted of crimes, police officers, and other law enforcement /courthouse personnel.
About This Office
Williamson County is a medium size office serving approximately 28 law enforcement agencies including the City of Austin, Round Rock, Cedar Park and Georgetown. Health and retirement benefits provided through Williamson County.
To be considered, interested candidates must submit an Employment Application online only thru Williamson County Human Resources at
Not every applicant will be interviewed. No phone calls. Applications will be accepted until the position is filled. Employment is ALWAYS AT WILL of the County Attorney.