Victim Assistance Coordinator

Employer: Williamson County Attorney’s Office

Location: Georgetown, Texas

POSITION:   Victim Assistance Coordinator

SALARY:      $44,152.77

JOB SUMMARY:

Provides assistance to victims and their families involved in adult misdemeanor and juvenile criminal cases by preparing and providing various information, access to resources, and guidance through the criminal justice system.  Serves as the liaison between the Victim and Prosecutor to ensure the Victim has a point of contact that’s available to provide assistance.  Provides assistance on Protective Order inquiries that are received in the County Attorney’s Office and sits in on interviews with the Prosecutor and applicants.

General Duties:

Provides contact to the victim’s family members to inform them of rights as victims of crime

Communicates frequently via telephone with victims following up on the status of their case and answers questions regarding the Court setting, restitution issues, crime victim’s compensation and other general questions

Performs case entry into Odyssey database for new criminal cases and protective orders

Assists victim’s families both oral and written through the judicial system by offering information regarding the legal process, providing information pertaining to the case and offering victim’s family’s proper counseling referrals; encourages victim’s families to attend all court settings and keep them apprised of case information

Processes mail packets to victim’s families providing information that a case has been filed, restitution form, victim’s impact statement for disposition purposes and crime victim compensation application for medical bills

Assists Prosecutor in preparing the victim to testify by reviewing expectations and questions that might be asked during Court and addressing any concerns

Meets with and prepares appropriate paperwork for the protective order applicant and prosecutor when the applicant is applying for a protective order

Processes and forward victim’s paperwork to appropriate agency

Processes returned mail from the victim by logging in Odyssey and filing in its respective case

Attends monthly meetings with the Children’s Advocacy Center

Communicates frequently with crime victims, families of crime victims, witnesses, attorneys, local law enforcement agencies, county personnel and the general public

Attend court two days a week at a satellite location, if needed

Performs special duties as assigned

REQUIREMENTS:

A high school diploma or equivalent with excellent interpersonal, oral and written communication skills (“Good people skills”).

Two (2) years of work experience in social work, criminal justice or related field; or an equivalent combination of education and experience

Ability to work effectively with co-workers, employees and supervisors in a pleasant, professional manner.

Strong organizational skills and proven ability to maintain accurate and detailed records that will be audited periodically.

Able to work under pressure in a high volume office, produce accurate work and meet established deadlines.

Mature, dependable, resourceful, and able to work independently and to maintain strict confidentiality.

Maintain a satisfactory Motor Vehicle Record.

Ability to type and enter data with appropriate speed and efficiency.

Obtain a valid Texas driver’s license by date of hire.

ENVIRONMENTAL FACTORS: Mainly indoor activity.  Significant contact with the public, crime victims, witnesses, persons accused/convicted of crimes, police officers, and other law enforcement /courthouse personnel.

About This Office

Williamson County is a medium size office serving approximately 28 law enforcement agencies including the City of Austin, Round Rock, Cedar Park and Georgetown. Starting salary is $44,152.77 based on experience. Health and retirement benefits provided through Williamson County.

APPLICATIONS

To be considered, interested candidates must submit an Employment Application online only thru Williamson County Human Resources at

https://agency.governmentjobs.com/williamsonco/default.cfm

Not every applicant will be interviewed.  No phone calls.  Applications will be accepted until the position is filled.  Employment is ALWAYS AT WILL of the County Attorney.