Victim Assistance Coordinator

Nonexempt Employee

REPORTS TO: District Attorney




Works under the direction and pleasure of the District Attorney 63rd Judicial. Develop, coordinate and enhance resources for Victim/Witness Assistance Program for District Attorney’s Office. Ensure the rights of victims and witnesses within the criminal justice system. Ensure that these individuals receive information and necessary direct services because of their position as victims and witnesses.


1. Provides direct services to diverse crime victim population, including involvement with the criminal justice system.

2. Helps victims/survivors of crime and traumatic incidents to regain their physical and emotional wellbeing by means of intervention and advocacy.

3. Provides information on Victim’s Rights and Victim Compensation, while assessing the needs of victims and making the appropriate referrals and necessary follow-ups.

4. Provides physical safety and emotional support to victim while officers attend to “scene of the crime assignments”, including assistance with immediate needs when applicable, (i.e., shelter, clothing, telephone assistance, transportation.)

5. Makes referrals to appropriate agencies and services within the county; serves as a go-between for victims, survivors and their families.

6. Assists victims with the timely return of property and items of evidence.

7. Keeps victims informed about the status of their case, including jail release or court tracking information.

8. Accompanies victims to court as needed and is prepared to testify in court, if subpoenaed.

9. Recruits, coordinates, trains and utilizes volunteers to cover on-call shifts for on-scene crisis response.

10. Provides or oversees provision of 24-hour on-call assistance to victims of crime and trauma.

11. Keeps up-to-date on current laws, regulations and trends in victim assistance.

12. Assists other agencies with intervention training.

13. Aids in positive perception of the crime victim toward the responding officer.

14. Acts as liaison with other county victim services, i.e., Sheriff’s office, safehouse, mental health, hospital, fire, EMS, mortuary, etc.

15. Provides needed assistance to officer at scene of crime, at the officer’s discretion.

16. Compiles statistics and database to prepare monthly, quarterly and annual program reports and maintains client files.

17. Develops and updates resource directory for victims of crime and other traumatic incidents.

18. Prepares print materials for distribution to crime victims.

19. Reviews all work products to ensure highest level of quality.

20. Drives vehicle to perform one or more essential functions

21. Performs related work as required. (Position may not include all the duties listed, nor do the examples cover all the duties, which may be performed or supervised.)


Relevant Federal, state and local laws, rules, regulations, codes and/or statutes. Criminal justice system and victims’ rights in Texas. Modern office processes and procedures. Keyboarding, data entry and word processing. Relevant computer software applications. Basic math skills.

Ability to:

Speak, read and write the English language and preferably bilingual. Communicate effectively verbally and in writing. Recruit, supervise and develop volunteers: plan, direct, coach, counsel, mentor, delegate and train. Be sensitive to individual values and needs. Work effectively with the public including victims, disabled, hostile and mentally unstable individuals. Handle stressful situations in a professional manner; accurately assess situations and people. Interpret a variety of instructions with abstract and/or concrete variables. Make decisions incorporating information and input from various arenas. Use resources to solve problems. Transport clients. Establish and maintain effective working relationships with coworkers and supervisors, other Departments/Offices, law enforcement, court personnel and other agencies. Understand and practice safety procedures and precautions. Maintain a high level of professionalism and confidentiality.


High school diploma, G.E.D. or equivalent required. Bachelor’s Degree in Paralegal, Social Work, Criminal Justice, Community Health or related field preferred. Three years’ experience related social work preferred. Any equivalent combination of experience and training may substitute for educational requirements. 


Lifting: Typically requires climbing, stooping, knelling, crouching, reaching, standing, walking, sitting, lifting, and repetitive motions. Requires exerting up to 20 lbs. frequently.

Travel: The employee is frequently required to travel throughout the County.

Shift Work: The employee is required to be available to do shift work and for after-hours emergency call

Other: Work is generally performed in an office environment.

Applicants should apply to:

Juanita BarreraHuman Resources Director

400 Pecan St.

Del Rio, Texas 78840

Telephone No. 830-774-7543

Fax No. 830-774-7642

[email protected]

and also email resumes to [email protected]