Functional Title: Sergeant (2 vacancies)
Status: Internal/External-TDI employees and the general public
Job Posting Number: 00009047
Division: Compliance – Insurance Fraud Unit at the Texas Department of Insurance
Location: Houston or Austin
Travel required: up to 50%
Schedule: Full time (40 hours/week)
Salary: $6,059.25/month

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency.

Before you apply, please click or copy and paste the following link into your browser: for more information about working for the Texas Department of Insurance (TDI).

Investigator – Sergeant

Investigates fraudulent insurance acts that are in violation of a penal law and are committed or attempted while engaging in the business of insurance or in support of an insurance transaction or part of an attempt to defraud an insurer.   Acts as liaison with Special Investigative Units (SIU) of insurance companies and with state and federal law enforcement or other government agencies.  Investigates and prepares criminal investigative reports for prosecutors.  Performs moderately complex analyses of factual and legal situations and documents findings.  Serves in a law enforcement capacity when dispatched to disasters, responding to a threat to people or property of the state, or assigned to perform other duties as a law enforcement officer.  Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

This position:

-conducts criminal investigations related to insurance fraud;
-prepares affidavits and subpoenas;
-executes subpoenas, warrants, and court orders;
-takes oral and written statements from witnesses and suspects;
-gathers evidence and maintaining case files;
-reviews complex financial records and extracts financial data from evidence in investigation;
-prepares summaries of financial transactions for presentation to state and federal prosecutors;
-documents investigative activity and evidence gathered in a records management software system;
-reviews legal aspects of investigations and recommends action as appropriate;
-prepares detailed investigative reports for referral to prosecution;
-serves in a law enforcement capacity when assigned to a disaster response team;
-provides a law enforcement response by protecting the lives of employees, the public, and property of this state should a threat occur;
-provides collateral duties in a law enforcement capacity such as directing traffic, protecting employees, the public, and emergency responders during emergencies;
-provides a law enforcement response as appropriate throughout the State of Texas should the need arise to protect and safeguard people and property of this state;
-works with state and federal law enforcement agencies relative to matters of insurance fraud;
-provides testimony and technical support in connection with judicial proceedings; and
-performs other law enforcement duties as assigned.

This position requires: 

-graduation from a college or university recognized by the Council for Higher Education Accreditation (CHEA) and
-five years full-time paid experience in investigative law enforcement work, preferably in financial fraud. 
Education and experience relevant to the position may be substituted for one another on a year-for-year basis.

Registration, License, or Certification Required

Must be a licensed Texas Peace Officer or capable of being licensed within three months of being hired.  Must possess a valid driver license and, if from out of state, capable of obtaining a valid Texas driver license as soon as Texas residency is established.

Preferences for this position include:

-prefers a Certified Fraud Examiner; and
-prefers bilingual in English and Spanish language skills.

This position requires demonstrated knowledge of:

-the Texas Penal Code, Code of Criminal Procedures, and other applicable statutes;
-data entry, electronic spreadsheets, use of Microsoft Word and Outlook, and computer operation;
-police practices and procedures;
-grand jury and courtroom procedures;
-criminal investigative processes;
-report writing;
-Interview and interrogation techniques; and
-the Rules of Evidence.

This position requires demonstrated skill in:

-researching and interpreting complex business forms and statutes;
-effectively obtaining statements from witnesses and suspects; and

This position requires the demonstrated ability to:

-conduct criminal investigations;
-satisfy Fraud Unit and TCOLE firearms training requirements;
-affect an arrest;
-provide a law enforcement response to protect the people and property of this state from threat;
-perform law enforcement duties when assigned in a disaster response;
-execute a warrant, subpoena, or court order;
-communicate effectively;
-comprehend and apply criminal statutes, including the Texas Insurance Code;
-analyze correspondence, business records, and other documents to extract pertinent information;
-research rules and statutes and apply knowledge to individual cases;
-effectively and efficiently analyze complex financial statements, reports and forms;
-audit accounts, statements, reports, policy forms and other records of insurance companies;
-exercise independent judgment and use discretion in making decisions relative to assigned investigation;
-establish and maintain effective working relationships with staff, other employees, the insurance industry and the general public;
-drive vehicles for extended periods;
-effectively write an investigation report;
-work independently and meet deadlines;
-maintain professional demeanor and conduct;
-follow chain of command and directions; and
-lift a minimum of 50 lbs.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 31A, 35M, 401, 0365

Additional Military Crosswalk information can be accessed by clicking or copying and pasting the following link into your browser:

Veterans: Click or copy and paste the following link into your browser: for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets.

How to apply:

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor’s name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting.

In order to complete the supplemental questions, please go to CAPPS Career Center to register or login and access your profile by clicking or copying and pasting the following link into your browser: